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This ten question exercise will help build your feelings vocabulary. It is helpful to differentiate between words that describe what we think others are doing around us, and words that describe actual feelings. These "faux feelings" often reveal more about how we think others are behaving than what we are actually feeling ourselves. Feeling words are always about us, not the other person.

Trainer Tip: People tend to look, act, and sound softer when they have been more fully heard. If you're unsure whether someone has been heard and you want to be cautious, you may ask them, “Is there anything else you’d like me to hear?”. If you try to reason with or educate them before they're heard, they'll likely respond negatively. After they're heard, you may notice a willingness on their part to listen and proceed.

Our pattern-making minds make predictions about how best to survive in the world. So deep wounds from our past can influence our minds to make life long generalizations that harden into core beliefs about groups of people. Read on for a demonstration of how empathy can shift these wounds and thus the core beliefs.

Ask the Trainer: "I'm part of a small, self-led NVC group that's been working together for almost two years. We are experiencing some growing pains in that we're still not certain how and under what circumstances to make requests, especially negative ones."

How does change take place?  In this brief segment, Miki explores the three key ingredients that make change possible for individuals as well as for societal change.

In a recent vacation in a Mexican village, I was surprised to find myself in the midst of a community in mourning. Two days before I came, a 21-year-old girl had died in a car accident. Everyone in the town knew her and was openly affected by her death.

How can you ask for feedback without checking your authenticity at the workplace door? CNVC Certified Trainer Jeff Brown explains that connection requests can help by attending to the quality of your relationship before the content of your request.

Ever wondered how to balance everyone’s needs when leading a NVC group? In the first part of the video, Mary shares tips how to balance the facilitator's, the individuals members' and the group's needs. In the second part, Mary talks about transparency as a facilitator - what does it mean, what does it look like and how to be transparent in a way that is supportive for the group.

In October 2016, CNVC Certified Trainer Gitta Zimmerman held her 5th international workshop for people working with street children in Ruhpolding, Germany. This time most of the participants were already experienced, and we were merging more and more into a family. The workshop focus was on “mediation” and “entrepreneurship.

Trainer Tip: Is there something you would like more of in your life right now? Try not to look to other people to provide the kind of experiences you want. Can you think of a way that you can be the change you seek? See if responding to the people the way you would want them to respond to you shifts something. Read on for an example of how.